Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and on time.

1. Order Processing Time
   All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order is confirmed, you will receive a confirmation email. When your order is shipped, you will receive tracking details via email or SMS.

2. Shipping Time
   Estimated delivery times:
   • Domestic Orders: 3–7 business days
   • Remote Locations: 5–10 business days

Please note that delivery times may vary due to courier delays, high demand, or unforeseen circumstances.

1. Shipping Charges
   • Free shipping on orders above ₹[amount].
   • A standard shipping fee of ₹[amount] applies to orders below this value.

Shipping charges will be displayed at checkout before payment.

1. Order Tracking
   Once your order is shipped, you will receive a tracking number. You can track your order using the link provided in the shipping confirmation email.

2. Delayed or Lost Packages
   If your order is delayed beyond the estimated delivery period, please contact our support team. We will coordinate with the courier partner to resolve the issue.
   We are not responsible for delays caused by incorrect shipping information provided by the customer.

3. Incorrect Address
   Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrectly provided addresses.

4. International Shipping (If Applicable)
   We currently ship to selected international locations. Delivery times and shipping charges vary depending on the destination. Customs duties or taxes, if applicable, must be paid by the customer.

5. Damaged Packages
   If you receive a damaged package, please contact us within 48 hours of delivery with photos of the product and packaging.

If you need help, contact us at:
Email: support@[yourbrand].com
Business Hours: Monday – Saturday, 10 AM – 6 PM